PRIVACY POLICY

Scope

This policy applies to the main website at benaylon.com. The stores and services operating on subdomains, including xalam.benaylon.com and samples.benaylon.com, may have their own privacy policies describing the additional processing connected with purchases, downloads, and customer accounts.

Information We Collect

Depending on how you use the website, we may process information you provide directly, such as your name, email address, newsletter subscription, and messages sent through the contact form. With your consent, we may also receive technical and usage information such as pages visited, interactions, referring pages, approximate location, browser and device information, IP-derived information, and campaign attribution.

How We Use Information

We use personal information to respond to messages, manage newsletter subscriptions, send updates you requested, understand and improve the website, measure the effectiveness of releases and campaigns, maintain security, and comply with legal obligations. We do not sell your personal information.

Legal Bases

Where applicable, we process information based on your consent, our legitimate interests in operating and improving the website, the steps needed to respond to your request, and compliance with legal obligations. You may withdraw consent for optional cookies at any time through Cookie Settings in the footer.

Cookies, Analytics and Advertising

The website stores a necessary local preference recording your cookie choices. Optional services remain disabled unless you consent to their category.

• Google Analytics 4 helps us understand visits and website interactions. It loads only when you allow Analytics cookies.
• Meta Pixel measures page views and the performance of Meta advertising campaigns. It loads only when you allow Marketing cookies.
• External media from YouTube, Spotify and SoundCloud is blocked until you allow Marketing & External Media or explicitly choose to load an individual embed.

You may accept all, reject all, or choose these categories separately. Changing your choice does not affect processing that lawfully occurred before withdrawal.

Newsletter and Contact

Newsletter subscriptions are processed through our Sendy mailing system. We use the information you submit to deliver the newsletter and related updates. You can unsubscribe at any time using the link in each marketing email. Contact-form submissions are handled through Tally and are used to respond to your inquiry. Google reCAPTCHA is used to protect the newsletter form from spam and abuse.

Embedded Media and External Services

Pages may contain embedded or linked content from services such as YouTube, Spotify, SoundCloud, Bandcamp, PayPal, Tally, and social platforms. When you view embedded content or follow an external link, that provider may receive technical information and process data under its own privacy policy. We are not responsible for the privacy practices of third-party websites.

Sharing and International Transfers

We may share information with trusted providers only as needed to operate the website, communications, analytics, security, and related services, or when required by law. These providers may process information in countries outside your country of residence. Where required, appropriate safeguards are used for international transfers.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described above, including communication, record-keeping, security, dispute resolution, and legal obligations. We take reasonable technical and organizational measures to protect information, but no online system can be guaranteed completely secure.

Your Rights

Depending on where you live, you may have the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and to lodge a complaint with a relevant data protection authority. These rights may be subject to legal limitations, and we may need to verify your identity before responding.

Children

This website is not directed to children, and we do not knowingly collect personal information from children below the applicable age of digital consent.

Changes

We may update this policy to reflect changes in the website, services, or legal requirements. The latest version will be posted here with a revised update date.

Contact

For privacy questions or requests, contact hello@benaylon.com.